frequently asked questions

Terms and conditions

IMPORTANT INFORMATION

  • 50% Deposit to confirm your Reservation.

    Balance is payable prior departure in one of the following ways:

  • – Credit

    -Cash

    – Cashapp

    -Venmo

    -Zelle

    *CREDIT CARD NOT ALLOWED TO PAY THE BALANCE*

    Changes in your reservation are not allowed 2 weeks before your ride.

    Cancellation Policy:

    DEPOSIT IS NON REFUNDABLE

    See the weather policy below to free reschedule options.

    For special requests of international visitors please call us.

    Weather Policy:

    We can reschedule your outing (FREE) if weather conditions are not good 4 hours before your ride.

    FREE RESCHEDULE 4 HOURS BEFORE IF:

    -More than 70% chance of rain

    -Winds of 18Mph or higher

    (Together)

    ONCE YOU DEPARTURE ON YOUR OUTING, FUNDS ARE NO LONGER REFUNDABLE.

Other Considerations

PLEASE READ CAREFULLY ALL THE INFORMATION BELOW

1.)  Late arrival of charterer will not alter end time of the charter.

2.) The Charterer is responsible for any damage to the Vessel

3.) Miami Vice Charters Adventures is NOT responsible for weather changes

4.) Miami Vice Charters Adventures is NOT Responsible for weather catastrophes

NO RESPONSIBILITY FOR INJURY AND OTHER LOSSES

Charterer recognizes and accepts the risk that is inherent in any boating activity, and expressly holds  the Vessel, including her owners harmless from any injury or loss of life resulting from the use of the vessel or any of the facilities offered unless solely caused by the vessel’s Captain’s gross negligence or intentional act. All passengers are advised to seek medical attention should they have any concerns regarding motion sickness and to carry on board any prescribed treatment as per the section on DRUGS. 

CHILDREN

Children are welcome on board; however, the crew cannot take any responsibility to watch over them. Children under the age of fourteen (14) must be under the direct supervision of a parent or guardian at all times.

Children under 7 Years must wear life vest while the boat is in motion. Parents must bring a personal life vest for the children.

Miami Vice Charters Adventures is NOT responsible for valuable items or personal documents left on the Vessel.

Agreement may have additional conditions.

Rental cancellation policies

1. Cancellation by Customer:

  • If you need to cancel your boat rental, please notify us at least 5 days in advance to receive a full refund of your reservation deposit.
  • Cancellations made within 48 hours of the rental start time will result in a cancellation fee of 50% of the total rental cost.
  • Same-day cancellations or no-shows will be charged the full rental amount.

2. Inclement Weather:

  • Safety is our top priority. In the event of severe weather conditions or if there are safety concerns, we may need to cancel or reschedule your boat rental.
  • If we cancel your rental due to inclement weather, you will receive a full refund or have the option to reschedule for another available date.

3. Operator’s Discretion:

  • Our experienced operators may cancel or modify a boat rental at their discretion if they believe there are safety risks or if any rules or regulations are not being followed.
  • If your rental is canceled by the operator’s discretion, you will receive a refund for the remaining unused rental time.

4. Flexibility and Rescheduling:

  • We understand that plans can change. If you need to reschedule your boat rental, please contact us as soon as possible, and we will do our best to accommodate your request, subject to availability.

Please note that all cancellation requests must be made directly to our customer service team by phone or email. 

We hope these policies provide clarity and ensure a hassle-free experience when renting a boat with us. If you have any further questions or need assistance, please don’t hesitate to reach out.

Let’s set sail and make wonderful memories on the stunning Miami waters!

Miami Vice Charters Adventures

MANAGEMENT

 

REQUIREMENTS AND RULES​

 

  • All renters must be 18 or older.
  • Parents or guardians must sign for all passengers under 18 years of age.
  • Passengers under 18 must have a parent or guardian present during rental usage.
  • Passengers must be at least 44″ tall.
  • Rentals are inspected before and after rental period.
  • Renter(s) is/are responsible for all or any damage, repair and labor costs.
  • All renters and passengers must sign a rental agreement, release of liability, and waiver forms.
  • All renters must have valid photo ID.
 
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